Privacy Policy

Effective Date: October 1st, 2025
Last Updated: October 1st, 2025

At Felvan Global Limited, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website, interact with our services, or engage with us as a customer, partner, distributor, or stakeholder.

We are committed to protecting your personal information and being transparent about how we handle it.

1. Information We Collect

We may collect and process the following categories of data:

Personal Information

When you contact us, sign up for our newsletter, place an order, or fill out a form, we may collect your:

• Full name

• Phone number

• Email address

• Business name (if applicable)

• Shipping and billing address

Technical Information

Automatically collected when you browse our website:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data

Transactional Information

If you make a purchase or request a quote, we collect:

• Product/service details

• Order history

• Payment information (processed securely via third-party gateways)

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfil your orders

• To respond to your inquiries or customer service requests

• To improve our products, services, and website

• To send important updates, newsletters, or promotional messages (you can opt out anytime)

• For business analysis, market research, and performance optimisation

• To comply with legal obligations or resolve disputes

3. How We Protect Your Information

We implement strong data protection measures, including:

• SSL encryption on our website

• Access restrictions to authorised personnel only

• Use of trusted third-party platforms for secure payment and communications

• Regular system audits and updates to prevent unauthorised access

We will never sell, rent, or misuse your data.

4. Cookies Policy

Felvan Global uses cookies to enhance your browsing experience and improve our website performance. Cookies help us:

• Understand user behaviour

• Save your preferences

• Offer relevant ads (if any)

You can manage or disable cookies in your browser settings.

5. Third-Party Disclosure

We may share limited data with trusted service providers like:

• Payment processors

• Logistics & delivery partners

• Email marketing platforms

• CRM and analytics tools

These parties are only given the data necessary to perform their services and are required to keep your information confidential.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Correct any inaccurate or outdated information

• Request deletion of your data (subject to legal and contractual obligations)

• Opt out of marketing communications at any time

To exercise any of these rights, kindly contact us at:
 Email: info@felvanglobal.com
 Phone: +234 806 735 6772

7. Children’s Privacy

Felvan Global does not knowingly collect data from children under the age of 13. If we learn that personal data of a child has been collected, we will delete it immediately.

8. Changes to this Privacy Policy

We may update this policy periodically. When we do, we will revise the “Last Updated” date at the top. Significant changes will be communicated via our website or email.

9. Contact Us

If you have any questions or concerns about our privacy practices or this policy, please contact us via:

 Felvan Global Limited
Benin-Asaba Express Road,
Onicha-Ugbo, Aniocha North,
Delta State, Nigeria
 info@felvanglobal.com
 +234 806 735 6772